When I called to make an appointment for a consultation, Kyle was quickly able to meet with me. He was professional, patient, honest and took the time to educate me about the tree in question (as well as others). An estimate was quickly provided. I asked for a second consultation as we were having a tough time deciding which approach we wanted to take with the tree. Kyle again quickly visited with the same professionalism, patience, honesty and educational insight. In addition to being very competitive in price, it was also very clear that Smith’s Tree Care puts honesty and the customer above just trying to make as much money as possible. He recommended removing deadwood and a major lead I was most concerned about over taking down the entire tree (which is the less expensive of the two options and obviously better for the tree). It was because of Kyle’s approach as well as the unbeatable cost that we chose Smith’s.
We are glad we did. The team that came out was able to perform the work three days after we approved it. (This may not happen for everyone given work loads at the time.) The team did an excellent job. Clean cuts were left and our driveway was left in great shape, no limbs or branches. From Kyle, to the office staff, to the individual I interacted with who conducted the work, I was met with kindness and professionalism every step of the way.
We highly recommend Smith’s Tree Care and will definitely call them for future needs.