What Our Customers Are Saying

CUSTOMER-FIRST Service

When I called to make an appointment for a consultation, Kyle was quickly able to meet with me. He was professional, patient, honest and took the time to educate me about the tree in question (as well as others). An estimate was quickly provided. I asked for a second consultation as we were having a tough time deciding which approach we wanted to take with the tree. Kyle again quickly visited with the same professionalism, patience, honesty and educational insight. In addition to being very competitive in price, it was also very clear that Smith’s Tree Care puts honesty and the customer above just trying to make as much money as possible. He recommended removing deadwood and a major lead I was most concerned about over taking down the entire tree (which is the less expensive of the two options and obviously better for the tree). It was because of Kyle’s approach as well as the unbeatable cost that we chose Smith’s.
We are glad we did. The team that came out was able to perform the work three days after we approved it. (This may not happen for everyone given work loads at the time.) The team did an excellent job. Clean cuts were left and our driveway was left in great shape, no limbs or branches. From Kyle, to the office staff, to the individual I interacted with who conducted the work, I was met with kindness and professionalism every step of the way.
We highly recommend Smith’s Tree Care and will definitely call them for future needs.

My compliments…

My compliments to everyone involved in the recent tree trimming job at my Newport News home. I am appreciative of the friendly, personalized service from everyone. Kyle’s knowledge of arboriculture and his attention to detail on the work order were impressive; as was his offer to accompany the work crew to show them exactly what I had requested on the 17 trees involved, if I were not available to direct them myself. The crew leader was quite efficient and professional, and elicited my feedback on how I wanted each tree trimmed and shaped. All of the crew were similarly attentive to making sure they were doing the job just as I wanted. I will certainly use your service in the future and recommend Smith’s Tree Care to others.

Great Service

Recently had a Hickory tree removed that was extremely close to a building they removed the tree no damage to the building or any surrounding areas, great job cleaning up and very polite and friendly staff.

Excellent Service

I want to thank Smith’s Tree Care for your excellent service. From the office staff that I talked to, to the estimator, to the people that removed the trees, to the people that ground the stumps and hauled away the mulch, I could not have asked for better service. I have and will continue recommending Smith’s Tree Care.

Great Job

Smith Tree Service came and removed my very old tree. What a great job these guys did. Kyle and his team were the best. I would call Smith Tree again, and I will in the future. Thank you all so much.

Gloria A.